The Allworx 10x phone system is designed for small to medium sized businesses with up to 100 employees. This system does much of what the 6x does but with the capability of 9 phone lines out of the box, a 16 port voicemail system, the ability to support up to 13 analog phones, and up to 200 extensions (100 voicemail / 100 resource).
Features
9 CO Lines - Native support for 9 lines, 33 with upgrades.
200 Extensions - 100 user extensions and 100 resource extensions. Upgradeable from 24/24.
A
user extension consists of a phone with voicemail. The system can
support up to 100 additional resource extensions. These extensions can
be used for phones without voicemail for situations such as call
centers where the operators do not need voicemail or for a lobby or
convenience phone.
13 Analog ports - You can connect up to 13 standard analog phones.
Power Fail Port - When the power is out analog phones still work.
VoIP
- Not only will the 10x work on standard copper phone lines, but it
will also operate over VoIP (Voice over Internet Protocol). This allows
a lot of flexibility for companies that have multiple locations, remote
users, or need to make overseas calls. In addition to or instead of up
to 33 CO lines you can have unlimited VoIP phone lines. All Allworx
systems are SIP 2.0 compliant.
Multisite
- Going back to the VoIP feature, you can connect up to 100 6x systems
together; meaning you can have 100 remote offices with full phone
system capability
Voicemail - 16 port
voicemail. Most systems have 2 or 4 port and you have to add it on as
an option. The number of ports is how many people can be using the
voicemail system. For instance in the 16 port system, 8 people can be
leaveing messages, while 8 people are checking voice. Any combination
of people checking and people leaving up to 16 people is supported.
Auto Attendant - You can use this
feature instead of hiring a receptionist, or to compliment a
receptionist. Its also great for after hours answering, routing calls
to call queues such as technical support, or sales departments where
there are pools of agents waiting t
